Contact us
We value your inquiries and feedback. For any questions, concerns, or assistance regarding our products—including keyboards, mice, and headphones—please reach out to us via email. Our dedicated support team is committed to providing timely and professional responses.
Email Support
For all general inquiries, order-related questions, or product support, please email us at:
We strive to respond to all emails within 24-48 business hours. For faster assistance, please include your order number (if applicable) and a clear description of your query.
Business Address
If you need to send correspondence or returns (please contact us first for return authorization), our physical address is:
ChiparaTech
1234 Innovation Drive, Suite 200
San Jose, CA 95110
United States
Operating Hours
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (Pacific Time). We are closed on major U.S. holidays. Emails received outside of these hours will be addressed on the next business day.
Important Note
Please do not send sensitive personal information via email. For security reasons, we recommend using our email only for non-sensitive inquiries. We do not offer phone support at this time.